Tracy Yau
UX Designer | Lover of Aesthetics | Free Spirit
My user experience skills are built on visual design and architecture where I conceptualized creative spaces for people to enjoy. I think outside of the box to find the solutions that best suit people’s needs and am always up for a new challenge.
"People with the Adventurer personality type are passionate experimenters, and whether they’re aware of it or not, they are renowned trendsetters. With their unique perspective and simple desire to be themselves, Adventurers are natural artists, musicians and photographers, as well as designers of all stripes.
Adventurers loathe sitting idle in colorless, unchanging environments. They are free souls and need flexibility, opportunities for improvisation, and immersive work that engages every sense. Adventurers always seem to find a way to make the world a little more beautiful and exciting..."
-16Personalities
Production
Concept Generation
Rapid Prototyping
Sketching
Wireframing
Information Architecture
User Flows
Design Thinking
UI Design
Brand Development
Research
User Interviews
User Research
Market Research
Competitive Analysis
Affinity Mapping
Usability Testing
Personas
Languages
HTML
CSS
Pencil
Ink
Conte
Charcoal
Watercolor Paint
Acrylic Paint
Gauche Paint
FINRA | Rockville, MD
Oct 2018 – Present
Lead UX Designer for NMLS
Spearheaded the modernization effort for the Nationwide Mortgage Licensing System, leading design workshops with stakeholders, fostering open communication to align on design concepts and user requirements.
Mentored other designers, providing guidance and critiques on best practices while cultivating a culture of continuous learning and improvement within the team.
Developed design documentation and components to facilitate consistency and efficiency between design and development teams
User Experience Designer for Exam Workspace, an internal-facing application that services over 1750 FINRA employees.
Created new and enhanced features to improve usability and efficiency while ensuring a consistent and intuitive experience
Conducted user interviews and workshops, presenting findings to cross-functional teams to inform design decisions and improve product features
Developed data-centric UX deliverables such as user flows. infographics. wireframes. mockups. and interactive prototypes using Sketch, Adobe XD, and Adobe Photoshop.
Collaborated with product owners and developers while seeking feedback from UX team members, managers, and stakeholders.
General Assembly | Washington, DC
Jun 2018 – Aug 2018
Completed 400 hours of professional user experience design training, which included a hands-on approach for user-centered design methods and thinking, team collaboration, and client relations.
Developed lo- mid- and hi-fidelity prototypes using Balsamiq, Axure, Atomic, and Sketch
Utilized design techniques of affinity mapping, wireframes, and user flows to help inform information architecture.
Developed user personas and journeys
Conducted user interviews along with user research and competitive analysis to identify user problems and the scope of the project.
Church in Fairfax | Fairfax, VA
Feb 2016 – Jan 2018
Social Media coordinator
Promoter of events
Print design: advertisements, fliers, and booklet covers for 20+ events
Photographer
mentor of students
Design Development Group | Baltimore, MD
Jul 2011 – Feb 2014
Masterplanned a land reclamation island of 25,194 acres
Residential design of facades and floor plans in Indonesia and China using Sketchup 3D modeling and AutoCAD.
Researched and created precedent boards for design projects
Prepared presentation materials using Adobe Photoshop
Design Documents for high rises and a community clubhouse using AutoCad.
NNG UX Certified | ID: 1072949
April 2023
Specialty in UX Interaction and UX Management
Practical AI for UX Professionals
Becoming a UX Strategist
Content and Governance
UX Leader: Essential Skills for any UX Practitioner
Information Architecture
The Human Mind and Usability
Effective Ideation Techniques for UX Design
Designing Influence
Design Tradeoffs and UX Decision-Making
Persuasive and Emotional Design
FINRA’s Raising the Bar Award
November 2021
Affinity mapping, white boarding, tabletop design critiques, oh my! UX creatures were born out of expo markers, a tabletop, and laughter. I love bringing joy and creativity to people in all things.
2 Cor 5:9 - Therefore also we are determined, whether at home or abroad, to gain the honor of being well pleasing to Him.
