Resume

 
 
 
 

Skills

 

UX Skills

 

Production

Concept Generation
Rapid Prototyping
Sketching
Wireframing
Information Architecture
User Flows
Design Thinking
UI Design
Brand Development

Research

User Interviews
User Research
Market Research
Competitive Analysis
Affinity Mapping
Usability Testing
Personas

Languages

HTML
CSS

 

Art Rendering

Pencil
Ink
Conte
Charcoal
Watercolor Paint
Acrylic Paint
Gauche Paint

Tools

 
 

Design Experience

User Experience Designer

FINRA | Rockville, MD
Oct 2018 – Present

Lead UX Designer for NMLS

  • Spearheaded the modernization effort for the Nationwide Mortgage Licensing System, leading design workshops with stakeholders, fostering open communication to align on design concepts and user requirements.

  • Mentored other designers, providing guidance and critiques on best practices while cultivating a culture of continuous learning and improvement within the team.

  • Developed design documentation and components to facilitate consistency and efficiency between design and development teams

User Experience Designer for Exam Workspace, an internal-facing application that services over 1750 FINRA employees.

  • Created new and enhanced features to improve usability and efficiency while ensuring a consistent and intuitive experience

  • Conducted user interviews and workshops, presenting findings to cross-functional teams to inform design decisions and improve product features

  • Developed data-centric UX deliverables such as user flows. infographics. wireframes. mockups. and interactive prototypes using Sketch, Adobe XD, and Adobe Photoshop.

  • Collaborated with product owners and developers while seeking feedback from UX team members, managers, and stakeholders.

User Experience Design Student

General Assembly | Washington, DC
Jun 2018 – Aug 2018

Completed 400 hours of professional user experience design training, which included a hands-on approach for user-centered design methods and thinking, team collaboration, and client relations.

  • Developed lo- mid- and hi-fidelity prototypes using Balsamiq, Axure, Atomic, and Sketch

  • Utilized design techniques of affinity mapping, wireframes, and user flows to help inform information architecture.

  • Developed user personas and journeys

  • Conducted user interviews along with user research and competitive analysis to identify user problems and the scope of the project.

Campus Ministry Outreach Coordinator

Church in Fairfax | Fairfax, VA
Feb 2016 – Jan 2018

  • Social Media coordinator

  • Promoter of events

  • Print design: advertisements, fliers, and booklet covers for 20+ events

  • Photographer

  • mentor of students

Project Designer

Design Development Group | Baltimore, MD
Jul 2011 – Feb 2014

  • Masterplanned a land reclamation island of 25,194 acres

  • Residential design of facades and floor plans in Indonesia and China using Sketchup 3D modeling and AutoCAD.

  • Researched and created precedent boards for design projects

  • Prepared presentation materials using Adobe Photoshop

  • Design Documents for high rises and a community clubhouse using AutoCad.

Certificates and Awards

NNG UX Certified | ID: 1072949
April 2023

Specialty in UX Interaction and UX Management

  • The Human Mind and Usability

  • Effective Ideation Techniques for UX Design

  • Designing Influence

  • Design Tradeoffs and UX Decision-Making

  • Persuasive and Emotional Design

FINRA’s Raising the Bar Award
November 2021